Customers have the option to check out as a guest where no address information is saved, or using a customer account. The option to create a customer account is presented during the checkout process. We don’t save any payment card details.
Creating a C2 California Clean customer account allows you to store billing and shipping information so that you do not have to enter it every time you place an order. Please note that C2 California Clean does not store credit card information for your security; however, the merchant processor stores your credit card information (e.g. Braintree or Paypal). You can also see and keep track of all purchases made while logged into your account.
HOW CAN I RECOVER/CHANGE MY PASSWORD?
If you cannot remember your password or need to change your password, simply click on the “forgot password” link. You will need to enter the email address associated with your account and click the submit button. After clicking the submit button, you will be emailed a “reset password” link along with direction as to how to recover or change your password.
HOW DO I UPDATE MY ACCOUNT INFORMATION?
You can update your account information by logging into your customer account. Please go to the footer on our website and select My Account. It will prompt you to enter your login information.
I AM GETTING EMAILS, BUT I CANNOT LOGIN?
If you are receiving email notifications from C2 California Clean, you may not necessarily have a c2caliclean.com account yet! If you made a purchase you will automatically be in our system. Please contact firstname.lastname@example.org if you need any help.
HOW DO I SUBSCRIBE TO YOUR EMAIL NEWSLETTER?
Subscribe to our emails by entering your email on one of the sign-up forms on our website.
HOW DO I UNSUBSCRIBE TO YOUR EMAIL NEWSLETTER?
To be removed from our email list, simply click on the “Unsubscribe” link found at the bottom of the email received.
I AM AN INTERNATIONAL CUSTOMER. WHERE CAN I PURCHASE YOUR PRODUCTS?
We are proud to support our international customers with our worldwide distribution. Just place your order at our online store and we will ship your products to your door step.